Drop Support

Theme support home  Theme modifications

We are here to help
Browse through our docs for help in setting up your theme
& it's built in settings. View our support policy

Support hours
Monday - Friday (excl U.S holidays)
9:00am - 5:30pm Eastern US time

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Designed to help store owners with their ongoing development needs that include small tasks, priority support and more.
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Feature your products in our demos
We are actively seeking out stores with exceptional product photography in various industries to feature in our Shopify theme demos.
More details

Drop Support documentation

Drop - Sections
Drop - Theme settings
Drop - All collections page
Drop - Collection pages
Drop - Product pages
Drop - Flash sale feature
Drop - Coming soon features
Drop - Notify me form
Drop - Blogs and Blog posts
Drop - Pages
Drop - Release notes
Drop - How to add custom product badges

General support

I received a DMCA Takedown notice
How to add your language's word for "color" to enable color swatches
Site isn't showing changes you've saved in the theme editor
Broken HTML error in your theme editor
Adding H1 content to your homepage
Shopify Online store 2.0 / OS 2.0
Theme sections
How to update your Shopify theme
Store setup basics
Image sizes and ratios
Theme presets
Creating alternate templates
Multi language & theme translation
Multi currency

All themes

Sudden layout issues
Issues with slideshows, mobile menus and or product variants
Display product ratings
Using metafields for additional content
Add a custom banner image to each collection page
Show a New icon in your product grid
How to enable Dynamic checkout buttons
How to add a contact page
How to enable customer accounts
How to setup a mega menu / mega dropdown navigation
How to add product swatch images
How to remove Shopify / developer footer credits
How do I add my own fonts to a theme